What do I do if I made an error in my submission?
There is no way for you to edit your submission. If you need to update the submission in any way, you will need to create a new submission. Please ensure that the new submission is shared publicly, so you may gather votes.

Please contact ncl@rvn5.com if you need to remove your submission or a submission nominating you.

Will the person I nominated be disqualified if I have to create a new submission?
No, however, only the submission with the higher number of votes will be considered.

What do I do if I need to remove a submission?
If there is a post that must be removed because of a duplicate submission, post with a minor, incorrect name, or any other reason, please email ncl@rvn5.com with the post date(s), your name, the email associated with the submission, and submission link(s) if available.

How long will it take for you to remove my submission?
All requests for removals will be honored within 72 hours.

How many times can I vote?
Each person can only vote for each nominee once.

Why won’t the website work in my browser?
If you are having trouble viewing the contest and/or voting, please ensure that you are using a modern device and/or platform and/or browser. If you are still experiencing trouble, please email ncl@rvn5.com.

Is there any way to add the votes from an incorrect submission to the correct submission?
Unfortunately, no. Please instruct your family and friends to return to the Contest Site to cast a vote for the correct submission.

Who do I contact if I have an inquiry not listed here?
Please email ncl@rvn5.com with details of the inquiry. Please ensure you include your name, date of submission(s), and submission link(s) if available.

How do I promote a submission?
To promote a submission, go to the contest website (http://contest.nclgivingjoy.com/) and click on the vote button.

To find the nominee, you can filter by state/province and search by name. Each submission has its own unique link that can be shared to get votes.

You may share directly from the contest page to Facebook, Twitter, Pinterest, LinkedIn or by e-mail.

We have also created downloadable and shareable materials that make it even easier to promote your nomination, you can find those materials here.

We encourage you to share your nomination on your social media accounts, your favorite online forums, your personal website or blog, and even add the submission link to your email signature.  Don’t forget the power of word of mouth, so tell your friends, family, sports teams, associations, etc.